Website: https://eprostuti.com
Effective Date: November 8, 2026
Last Updated: November 8, 2026

1. Introduction

Welcome to eProstuti ("we," "our," "us," or the "Platform").

eProstuti is an independent online educational and career preparation platform designed to help students and learners improve their academic knowledge, examination skills, and career readiness.

These Terms and Conditions govern your access to and use of our website, mobile application, web application, online courses, live classes, recorded lessons, model tests, question banks, e-books, study materials, AI-powered services, community features, and other educational services.

By accessing our website, installing our application, registering an account, purchasing a course, or using any of our services, you agree to comply with these Terms and Conditions.

If you do not agree with these terms, please discontinue using our services.

2. Independent Educational Platform – No Government Affiliation

eProstuti is a privately operated, independent educational and examination preparation platform.

eProstuti is NOT a government website, government department, government institution, or government agency.
We are NOT affiliated with, operated by, sponsored by, or officially endorsed by the Government of Bangladesh.
We are NOT an official website of any education board, university, public service commission, ministry, or government recruitment authority.
Our courses, model tests, practice questions, educational resources, and preparation materials are independently developed, collected, organized, or provided through authorized contributors.
Any reference to government examinations, public recruitment notices, education boards, universities, or official institutions is provided for informational and educational purposes only.

The eProstuti name, branding, website, and application must not be interpreted as representing any government authority or official examination body.

Users should always verify official notices, examination schedules, recruitment circulars, results, and eligibility requirements through the relevant official authorities.

3. Eligibility and Account Registration

To access certain services, you may need to create an account.

By registering, you agree that:

You will provide accurate and complete registration information.
You will maintain the confidentiality of your login credentials.
You will not share your account with unauthorized individuals.
You will immediately notify us if you suspect unauthorized access.
You will not create fake, duplicate, or misleading accounts.
You are responsible for activities performed through your account.

If you are under the age of 18, you should use paid services with the knowledge and consent of your parent or legal guardian.

We reserve the right to suspend or terminate accounts that violate these Terms and Conditions.

4. Educational Services

eProstuti may provide the following services:

Live and recorded online classes.
Academic and competitive examination preparation courses.
Online model tests and mock examinations.
Subject-wise and chapter-wise question banks.
Self-practice and customized examinations.
E-books, PDFs, notes, and educational resources.
Daily quizzes and current affairs.
Study tracking and performance analysis.
Doubt-solving forums and educational communities.
AI-powered learning assistants and educational support.
Subscription-based learning packages.
Institutional examination and assessment services.

The availability, features, content, and pricing of these services may change from time to time.

We reserve the right to introduce, modify, suspend, or discontinue any service when necessary.

5. Courses, Subscriptions, and Digital Purchases

Certain educational services may require payment.

By purchasing a course, subscription, package, or digital product, you agree that:

All prices will be displayed in the applicable currency before payment.
Access will be provided according to the purchased course or package.
Subscription validity and expiration dates will be determined by the selected package.
Some courses or resources may have separate access restrictions.
Access may be limited to a particular account, duration, or number of devices.
Promotional offers, discount coupons, and special pricing may have additional conditions.
Course content, instructors, schedules, and included resources may be updated when necessary.
Purchases are intended for personal educational use unless a separate institutional or commercial agreement is provided.

Sharing, reselling, distributing, or transferring paid access without authorization is prohibited.

6. Payment Policy

eProstuti may support payment through available payment gateways and payment methods, including:

bKash
Nagad
Rocket
Visa
Mastercard
Other supported payment methods displayed during checkout.

Payments are processed through the applicable payment service providers.

We do not guarantee uninterrupted availability of third-party payment services.

Users must ensure that payment information is accurate and that payments are completed successfully.

A payment confirmation, transaction ID, or receipt may be required when investigating payment-related issues.

Users must not attempt fraudulent transactions, unauthorized chargebacks, payment manipulation, or other activities intended to obtain services without completing the required payment.

7. Refund and Cancellation Policy

All digital purchases are subject to the applicable refund and cancellation conditions displayed at the time of purchase.

Generally:

A completed digital purchase may not be refundable once course content, examination access, or digital resources have been accessed or delivered.
Duplicate payments or verified technical payment errors may be reviewed for correction or refund.
If a purchased service cannot be provided due to an issue attributable to eProstuti, we may offer an appropriate refund, replacement, or alternative solution.
Promotional purchases and discounted subscriptions may have specific refund restrictions.
Refund requests must be submitted through our official support channels with relevant transaction details.
Approved refunds will be processed through an appropriate payment method, subject to payment provider procedures.

eProstuti reserves the right to investigate suspicious or fraudulent refund requests.

8. Examination and Assessment Policy

Our online examinations, quizzes, mock tests, and model tests are designed for educational practice and performance evaluation.

Users agree that:

Examination rules and time limits must be followed.
Unauthorized assistance, cheating, impersonation, or manipulation of examination results is prohibited.
Users must not exploit technical vulnerabilities to obtain unfair advantages.
Results and rankings are based on the available examination data and applicable scoring rules.
We may investigate suspicious examination activity and take appropriate action.

Practice examination results do not guarantee success in any official examination, admission test, recruitment process, or academic assessment.

9. Question Bank and Study Materials

eProstuti provides educational questions, explanations, solutions, and reference materials.

We aim to maintain accuracy and educational quality. However, errors, omissions, outdated information, or differences in interpretation may occur.

Users should independently verify important academic information using appropriate textbooks, official publications, and authoritative educational resources.

Users may not reproduce, redistribute, commercially exploit, or republish our protected educational materials without prior written permission.

10. AI Assistant and Automated Services

eProstuti may offer AI-powered educational assistants, automated answers, question explanations, recommendations, and other intelligent services.

You acknowledge that:

AI-generated answers may contain inaccuracies or incomplete information.
AI responses are provided for educational assistance and informational purposes.
AI-generated content should not be treated as an official academic, legal, financial, or professional decision.
Users should independently verify important answers.
AI services may be unavailable, modified, or restricted at any time.
We do not guarantee that every AI-generated answer will be accurate, complete, or suitable for a particular examination or academic requirement.

11. User Conduct and Prohibited Activities

Users must not:

Upload unlawful, abusive, offensive, or misleading content.
Harass, threaten, or impersonate other users, teachers, or administrators.
Share copyrighted materials without authorization.
Attempt unauthorized access to accounts, databases, APIs, or servers.
Reverse engineer, decompile, or modify our applications.
Use bots, scripts, or automated tools to manipulate examination results, points, rankings, or platform activity.
Distribute malware or harmful code.
Circumvent payment, subscription, or access restrictions.
Copy or commercially redistribute platform content without permission.
Misuse community forums, messaging, or doubt-solving features.
We reserve the right to remove content, restrict access, suspend accounts, or take other appropriate action against violations.

12. Intellectual Property Rights

All original content and platform materials, including but not limited to:

Website and application design.
Logos, branding, and visual elements.
Educational videos and recorded classes.
Original study materials and notes.
Question bank arrangements and explanations.
Software, source code, and platform features.
Text, graphics, and other digital resources.

are owned by eProstuti or their respective authorized owners and are protected by applicable intellectual property laws.

No user may copy, reproduce, modify, publish, distribute, or commercially exploit protected materials without appropriate authorization.

Third-party trademarks, names, logos, and educational references remain the property of their respective owners.

13. Mobile Application Terms

These Terms and Conditions also apply to the eProstuti mobile application, including Android applications and supported web-based application versions.

When using our application, you agree that:

You will install the application from an authorized or officially provided distribution source.
You will not modify, reverse engineer, redistribute, or create unauthorized copies of the application.
You will use the application only for its intended educational purposes.
You will maintain a compatible device and supported operating system.
You understand that some features may require an internet connection.
You will keep the application updated when updates are available.
You will not interfere with application security, authentication, or server communication.

Some application features may require permissions such as notifications, camera access, file access, or other device permissions.

Permissions will be requested when required for specific features.

We are not responsible for issues caused by unauthorized application modifications, unsupported devices, incompatible operating systems, or third-party software.

14. Service Availability and Technical Limitations

We aim to provide reliable and accessible services. However, uninterrupted availability cannot be guaranteed.

Services may temporarily become unavailable because of:

Server maintenance or upgrades.
Internet connectivity problems.
Hosting or infrastructure failures.
Payment gateway interruptions.
Third-party service failures.
Security incidents or unexpected technical issues.
Natural disasters or other events beyond our reasonable control.
We reserve the right to perform maintenance, modify features, or temporarily restrict access when necessary.

15. Third-Party Services and External Links

Our website and application may contain links or integrations to third-party websites, applications, payment providers, communication platforms, or external educational resources.

These services operate under their own terms, privacy policies, and conditions.

eProstuti does not control or guarantee the availability, security, accuracy, or content of third-party services.

Users access external services at their own discretion and risk.

16. Account Suspension and Termination

We reserve the right to suspend, restrict, or terminate an account if:

The user violates these Terms and Conditions.
Fraudulent or unauthorized activities are detected.
The user attempts to compromise platform security.
The user abuses educational services or community features.
The user engages in unauthorized sharing or distribution of paid content.
Required legal or security measures make account restrictions necessary.

Where reasonably possible, users may be notified of significant account restrictions.

Users may contact support if they believe an account restriction was applied incorrectly.

17. Limitation of Liability

To the maximum extent permitted by applicable law, eProstuti shall not be liable for:

Academic or examination outcomes.
Errors or omissions in educational content.
Temporary service interruptions.
Losses resulting from unauthorized account access caused by user negligence.
Third-party payment or service provider failures.
Device compatibility issues.
Loss of data resulting from circumstances beyond our reasonable control.
Decisions made solely on the basis of educational or AI-generated information.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

18. Privacy and Data Protection

Your use of eProstuti is also subject to our Privacy Policy.

We may collect and process information necessary to operate our services, including account details, learning progress, examination activity, purchase records, device information, and technical usage data.

We handle personal information according to our Privacy Policy and applicable laws.

Please review our Privacy Policy for further details regarding data collection, use, storage, sharing, and user rights.

19. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, technology, business operations, or applicable legal requirements.

Updated versions will be published on our website and may also be communicated through the application or other appropriate channels.

Continued use of our services after updated terms become effective constitutes acceptance of the revised terms, to the extent permitted by applicable law.

20. Governing Law and Jurisdiction

These Terms and Conditions shall be interpreted in accordance with the applicable laws of Bangladesh.

Any dispute arising from the use of eProstuti services shall be handled by the competent courts or authorities having jurisdiction under applicable law.

21. Contact Information

For questions, complaints, payment issues, or assistance regarding these Terms and Conditions, please contact us:

Platform: eProstuti – ই-প্রস্তুতি
Website: https://eprostuti.com
Email: support@eprostuti.com
Helpline: +8801610332515
Location: Dhaka, Bangladesh

Disclaimer

eProstuti – Independent Educational and Career Preparation Platform

1. General Educational Disclaimer

All information, courses, lessons, questions, answers, explanations, study materials, examination resources, and other educational content provided through eProstuti are intended for general educational and informational purposes.

We make reasonable efforts to maintain the quality and accuracy of our content. However, we do not guarantee that all information will always be complete, accurate, current, or error-free.

Users should verify important information independently.

2. No Government Affiliation or Official Recognition

eProstuti is an independent private educational platform.

It is not owned, operated, managed, sponsored, approved, or officially endorsed by the Government of Bangladesh or any government ministry, department, education board, university, public service commission, or other government authority.

Our examination preparation materials, model tests, practice questions, job-related information, and educational resources are not official government publications unless explicitly identified and properly sourced as such.

Our platform must not be interpreted as an official government portal or an authorized government examination service.

3. Examination and Recruitment Disclaimer

eProstuti provides preparation resources for academic examinations, university admissions, competitive examinations, and recruitment tests.

We do not guarantee:

Admission to any educational institution.
Selection in any government or private recruitment process.
Passing any examination.
Achievement of any particular examination score or ranking.
Employment, promotion, or career success.

Official examination schedules, recruitment circulars, eligibility requirements, application procedures, and results must always be verified through the relevant official authorities.

4. Content Accuracy Disclaimer

Educational content may be based on textbooks, academic references, publicly available information, previous examination questions, and contributions from educators.

Despite our efforts, some content may contain typographical mistakes, incorrect answers, outdated information, or differences in academic interpretation.

eProstuti does not guarantee absolute accuracy for every educational resource.

Users are encouraged to consult official textbooks, teachers, and relevant authoritative sources.

5. AI-Generated Content Disclaimer

AI-powered tools available on eProstuti may generate automated answers, explanations, summaries, recommendations, and educational guidance.

AI-generated responses may occasionally be incorrect, misleading, incomplete, or outdated.

Users should not rely exclusively on AI-generated information for important academic decisions or official examination preparation.

6. Third-Party Content Disclaimer

Certain links, resources, logos, trademarks, educational references, or external services may belong to third parties.

Their inclusion does not necessarily imply any partnership, endorsement, sponsorship, or official relationship with eProstuti.

All third-party intellectual property belongs to its respective owners.

7. Technical and Service Disclaimer

We strive to maintain the availability, security, and functionality of our website and applications.

However, we do not guarantee uninterrupted access, error-free operation, or compatibility with every device and operating system.

Temporary interruptions, technical errors, maintenance, or external service failures may occur.

8. User Responsibility

Users are responsible for:

Verifying important educational and official information.
Protecting their account credentials.
Using the platform lawfully.
Maintaining appropriate device and internet security.
Reviewing course and subscription conditions before purchasing.
Making independent academic and career decisions.
By using eProstuti, users acknowledge that educational resources are provided as preparation and learning assistance, not as guarantees of any particular outcome.

9. Final Disclaimer

eProstuti is an independent educational service provider. Nothing on this platform should be interpreted as an official statement, certification, approval, guarantee, or representation of any government body or examination authority.

Use of this platform is voluntary and subject to the Terms and Conditions and Privacy Policy.

For further information:

Website: https://eprostuti.com
Email: support@eprostuti.com
Phone: +8801610332515

Terms and Conditions